Studio Policy
To ensure a safe, respectful, and smooth experience for all clients, please take a moment to review the following policies:
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Working Hours
Appointments are available Thursday to Monday, 10:00 AM – 6:00 PM (AEST). Messages received outside of these hours will be responded to during business hours.​​
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Health + Hygiene
Clients must arrive clean and with good hygiene. If you are unwell or experiencing any cold/flu symptoms, please get in contact to reschedule your session.​
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Booking + Payment
All appointments must be booked in advance, and payment is required at the time of booking to confirm your session.
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Cancellation Policy
Please provide at least 24 hours notice to cancel or reschedule your appointment. Late cancellations or no-shows will be charged the full appointment fee.
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​Refund Policy
No refunds will be issued once a session has been completed. Pre-paid bookings are only refundable if cancelled with appropriate notice.
​Late Arrivals
If you arrive late, your session will still finish at the scheduled time to avoid overlapping with the next appointment. Full payment is still required.
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Arrival Time
Please do not arrive earlier than 10 minutes before your scheduled appointment time, as I may still be with another client or preparing the space.
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No Guests Policy
You may not bring anyone with you to your appointment as there is no waiting area available, and no one will be permitted to stay during your session.​
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Female Clients Only
This practice is female only, bookings from male clients will not be accepted.
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Makeup-Free Face
Please arrive with a makeup-free face as facial massage or the use of face/eye masks may be part of your session.​
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Services Offered
Please note that my treatments are focused around relexation and energy focused bodywork. I do not offer: Sports, Pregnancy, Buccal, Remedial, Happy Ending or Injury Focused Massage.
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Prenatal Massage
I do not offer prenatal massage at any stage of pregnancy. If you are pregnant, it is essential to seek a therapist who is specifically trained in prenatal massage as it requires specialized knowledge to ensure the safety of both you & your baby.
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Equiptment + Safety Limitations
My current massage table has a maximum weight limit of 200kgs. For safety reasons, I am unable to accomodate bodies above this limit as I am not specialised or equipped to provide the proper support. Thank you for your understanding.
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Professional Boundaries
This is a strictly professional massage service. I will not tolerate inappropriate behaviour, comments, or advances. Any inappropriate behaviour will result in the immediate termination of the session and a permanent ban from future bookings.
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While I deeply value emotional honesty and the trust you place in me, this is not a space for intense trauma sharing. As your massage therapist, I am not a licensed mental health professional, and cannot ethically or energetically process trauma in session.
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Thank you for understanding and respecting these boundaries so we can keep this space sacred and healing for all ♡